ADJUDICATION OFFICER DECISION
Adjudication Reference: ADJ-00059584
Parties:
| Complainant | Respondent |
Parties | Shane Fleming | An Post |
| Complainant | Respondent |
Anonymised Parties |
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Representatives | Dominic Carthy Workplacedisputes.ie | Paul Maier BL Jacinta Burke Solr., An Post Legal |
Complaint:
Act | Complaint/Dispute Reference No. | Date of Receipt |
Complaint seeking adjudication by the Workplace Relations Commission under Section 23 of the Parent’s Leave and Benefit Act 2019 | CA-00072510-001 | 17/06/2025 |
Date of Adjudication Hearing: 12/03/2026 and 05/05/2026
Workplace Relations Commission Adjudication Officer: Penelope McGrath
Procedure:
In accordance with Section 41(4) of the Workplace Relations Act, 2015 an employee can present a complaint or complaints of any perceived contravention by the Employer of any of the Acts (Statutes) contained in Schedule 5 of the Workplace Relations Act of 2015. An employee may also refer a dispute as to the entitlements of an employee under an enactment contained in Schedule 5 of the Workplace Relations Act of 2015. Any such complaint or dispute (usually presented in the format of a workplace relations complaint form) is made to the Director General of the WRC. The said Director General can then refer the complaint to the Adjudication services. It is in these circumstances that this matter has come before me - an Adjudication Officer engaged by the Adjudication division of the WRC - to make all relevant inquiries into the complaint or complaints made. Where appropriate, I hear the parties’ oral evidence, and I can give consideration to any supporting evidence provided by witnesses or relevant documentation.
The relevant redress provisions of both complaints and disputes are set out in each separate enactment and is specified in Schedule 6 (part 1).
In the case before me, a dispute has been raised as to the entitlement of an employee of under an enactment which is specified in schedule 5 (part 3) of the Workplace Relations Act of 2015. In particular the Complainant herein has asserted that the Employer disputes the Employee’s entitlements under Parts 2 and 3 of the Parent’s Leave and Benefit Act 2019.
The Parent’s Leave and Benefit Act 2019 introduced a statutory right to paid parent’s leave for working parents in Ireland. Its core aim is to allow parents to spend dedicated time caring for their young children in the first years of life, separate from maternity, paternity, or parental leave.
Each “relevant parent” has an individual entitlement. A relevant parent includes the parent, the adoptive parent and the spouse or civil partner of same. The entitlement applies in respect of a child up to their second birthday. Leave may be taken in separate tranches or in one continuous bloc.
The parent taking such leave may qualify for Parent’s Benefit, which is paid by the Department of Social Protection.
The Act provides strong employment safeguards, including a protection from penalisation or dismissal for taking parent’s leave, and preservation of employment rights such as annual leave and public holiday entitlements.
There is a general right to return to the same job, or a suitable alternative role, after leave. This is all set out in the Parent’s Leave and Benefit Act 2019 at Section:
- (1) An employer shall not penalise, or threaten penalisation of, an employee for proposing to exercise or having exercised his or her entitlement to parent’s leave.
(2) For the purposes of this section, penalisation of an employee includes—
(a) dismissal, or the threat of dismissal, of the employee,
(b) unfair treatment of the employee, including selection for redundancy, and
(c) an unfavourable change in the terms or conditions of employment of the employee.
(3) If a penalisation of an employee, in contravention of subsection (1), constitutes a dismissal of the employee, as referred to in subsection (2)(a), the employee may institute proceedings under the Act of 1977 in respect of that dismissal.
Where a dispute or disputes regarding entitlements conferred under the Parent’s Leave and Benefit Act 2019 Act are heard before an Adjudication Officer, it is open to the Adjudication Officer to make any direction considered necessary for resolution and specify any other redress which may appropriate including the grant of parent’s leave and/or an award of compensation in the sum of nine weeks remuneration. This is all set out in section 24 of the Parent’s Leave and Benefit Act 2019 as follows:
- (1) A decision of an adjudication officer under section 41 of the Act of 2015 in relation to a dispute between an employee and the relevant employer relating to any entitlement of the employee under Part 2 or 3 (or any matter arising out of or related to such entitlement) may include such directions to the parties to the dispute as the adjudication officer considers necessary or expedient for the resolution of the dispute or matter and such other redress as the adjudication officer considers appropriate having regard to all of the circumstances and the provisions of this Act, and accordingly may specify—
(a) the grant to the employee of parent’s leave of such length to be taken at such time or times and in such manner as may be so specified,
(b) an award of compensation (in favour of the employee to be paid by the relevant employer) of such amount, not exceeding such number of weeks of remuneration equivalent to the number of weeks referred to in section 5(1) in respect of the employee’s employment as the adjudication officer considers just and equitable having regard to all of the circumstances, or
(c) both such grant and such award.
Background:
This hearing was conducted over the course of two days and in person in the Workplace Relations Commission situate in Lansdowne Road, Dublin. In line with the Supreme Court decision in the constitutional case of Zalewski -v- An Adjudication Officer and the Workplace Relations Commission and Ireland and the Attorney General [2021] IESC 24 (delivered on the 6th of April 2021) the hearing was conducted in recognition of the fact that the proceedings constitute the administration of Justice. It was therefore open to members of the public to attend this hearing. In line with the coming into effect of the Workplace Relations (Miscellaneous Provisions) Act, 2021 on the 29th of July 2021, I can confirm that the witnesses herein were required to give their evidence on oath or affirmation. This was done in anticipation of the fact that there may have been a serious and direct conflict in evidence between the parties to the complaint. It is noted that the giving of false statement or evidence is an offence. The specific details of the dispute are outlined in the Workplace Relations Complaint Form which was received by the WRC on the 17th of June 2025. In general terms, I will therefore be looking at issues that have arisen in the six-month period directly preceding this date. |
Summary of Complainant’s Case:
The Complainant was fully represented by a HR representative. When it came time to hear the Complainant’s evidence, the Complainant agreed to make an Affirmation to tell the truth. I was provided with a comprehensive submission dated the 18th day of November 2025. The Complainant additionally relied on the submission set out in the Workplace Relations Complaint Form which read as follows:- Hi im, making a complaint today after being penalised numerous times for applying and taking parents leave. I have photos and documents to put forward with me complaint which i will post with reference. Im a postal operative and i work in foxrock delivery services unit dublin 18. i have recently put in a subject access request for all documents relating to parents leave parents leave applications parents leave refusal/postponement return to work form and return to work chat discussion forms. ive recieved documents on two occasions from the data privacy officer most recent parents leave application and one redacted parents leave refusal on first occasion and secondly a return to work discussion form and medical cert on second occasion. I emailed data privacy officer specifically for documents return to work form 22/04/24 for dates 18/19 april 24 and parents leave applications for first two blocks of parents leave and have had no reply or contact since. most recently ive applied for parents leave and been taking off my route that ive worked on for 3.5 years and had my shift changed from 6am to 2pm to 11am to 7 pm (photos will be enclosed of roster change) my union representive has told me my manager has a bee in his bonnet with me again that im leave reserve 5 i asked why because ive put in for parents leave? im working in the company over 4 years and have been a good employee from timekeeping to completing my work in a timely and efficient manner, up until recently my manager gave approval for parents leave but policies changed in April with human resources having to approve now moving forward. i know this as all parents leave applications has been a different sheet. ive recently been put forward as health and safety representive by trade union and peers the manager has txt me recently as im awaiting training for the role and explained im on annual leave and parents leave which isnt the case as training course isnt for 3 months i want to better myself and do level 5 and level 7 hsa training but feel that working with the manager on a daily basis isnt possible due to him penalising me over parents leave. ive had numerous instances from been threatened being moved off my route for not being available to do overtime to being discriminated against and that is why im making the complaint to have fair working conditions moving forward as parents leave is a legal enititlement and im being victimised for putting in for it. ive had a substantial amount taken from my wages for the last twelve weeks of last year from a mistake that was made by the company as i was told i was having a tenner deducted from my wages but it was actually a third of my weekly wage without prior consultation or any written notice or documentation over an error that had nothing to do with myself. the return to work document from 22/4/24 where i had applied for my first block parents leave i had worked on the route for approx 2 years applied for parents leave and was taken off it 5 days later after been asked by manager to train in new staff member then taken off route. i felt stressed due to been treated unfairly for putting in for parents leave and was absent for two days. im trying to access my data and this return to work form but no reply back from data privacy and manager asked why i was absent and he wrote stressed due to been taken off route.in an post policies and procedures it states your seniority is not affected by applying for parents leave which mine has definetly been affected as i worked the leave reserve role 2 years previously and find my manager and working leader saying im a leave reserve again. Leave reserve5 is 7 or 8 position from last person in where as on seniority list for the depot im at least 16 or 17 from last person in. i cant stay working on a route weekly and manager gets to choose where im put weekly on a split shift or changing me weekly on different routes. i signed for route 26 on pro term 3/5/24 and at least 5 staff less senior to me are still working on those routes from signing on this day til present and have not had any changes to there working hours or route. after most recent application new staff member i had trained in informed me that he was taking the route that id worked for the past 3.5 years and then working leader(dan Meegan) said im a leave reserve which my seniority is well above. 12/6/25 emailed data privacy for specific documents return to work form and first two parents leave applications (been given most recent refusal parent leave application and one that was granted why not first two parents leave applications) 10/6/25 second correspondence from data privacy an post medical cert chat discussion form (non redacted) 28/5/25most recent parent leave application and also parent leave refusal (redacted) 23/5/25 emailed data privacy for all documents relating to parents leave parents leave refusal/postponement return to work form and medical certs. working hours changed from 6 to 2 to 11 to 7 (see photo of roster change) 22/5/25 arrived into work for trainee Chris to inform me he was taking the route moving forward, then working leader Dan Meegan informed me im a leave reserve that i could do route 8 or 9 i asked him what i was doing the following day to which he replied i dunno ya could be on a split shift. 21/5/25 Chris new guy was informed he was on his own the following day. 14/5/25 Terry Meegan(manager)came over to my desk and informed me parents leave had been approved and could i train Chris Morris in to fill route when im on annual leave and parents leave to which i agreed. 9/5/25 applied for parents leave gave sheet to Dan Meegan (working leader) and he sent into human resources 18/5/25 i was sick for 3 days certified and arrived back on Friday 21st dan Meegan asked me what was wrong with me i said i was sick he asked well why didnt doctor give you a cert for the week i said i dnt know. he came out from Terrys office with a return to work chat discussion form in which it states i was reminded of the standards they expect and that its to put pressure on staff not to take sick days (refer photo )im not on the lamp(company attendance management process)and this was the first time ive been sick in 2.5 years so giving me this form is a bit excessive as i feel im a good timekeeper with regular attendance. 11/2/25 applied for parents leave 24/3/25 to 11/4/25 to look after children. Terry asked me into office and explained the company are clamping down on leave and that he cant give me parents leave on those dates i said i thought it was compulsory to avail of parents leave to which he replied that i dnt have to take the parents leave and the company does not have to facilitate this, he offered me dates 5 to 23 may to which i refused. 10/2/25 routes were being re-aligned at end of February so i went into terry to ask him was he doing a pro term competition like last year. he said it would cause too much work that he doubted it he hoped the routes would be just taken up that if he was to do a pro term competition his leave reserves wouldnt want to change off routes that if there was an available route i could sign for it after it.(manager did not see me as a leave reserve then why 3 months later and two parents leave applications am i being penalised/victimised and moved back to leave reserve when my seniority is way above that role) 7/12/24 During storm Darragh which depot had no power, lighting doors would not open night staff were sent home at 2am an post hgv driver refused to bring anything in to the depot as was too dangerous with wind no lighting and only emergency fire door access. Staff came in at 5.30 and full delivery went ahead with no lighting and only access through firedoors .i was rang by colleague Ron Thornton at 11am to get back and deliver 2 oversized parcels that i left there on health and safety grounds or that i wouldnt be getting paid for the day i asked him who said that and he said Terry. i went back to find at least 12 cages with parcels in them but i was the only one threatened of not been paid and called back. On 11/12/24 in a public forum meeting with staff manager explained that last Saturday the day of storm had been a discrace and a shitshow by staff. 8/10/24 Pat o Connor (retired working leader)informed me there had been a mistake while i was on parents leave with wages that id been paid that i would be deducted a tenner a week as it was there mistake i said no problem, from the following week i got deducted a third of my wages until the end of the year with no prior consultation or paperwork which amounted to three weeks wages even though i had just been in 2 weeks parents leave that i put non paid on parents leave application form hence why im looking for second block parents leave application form. 4/6/24 arrived back from first parents leave block route had not been done in four days 350 parcels and 4 days mail along with 1000s of election material to be delivered (refer photos) 3/5/24 signed for route 26 on pro term had been working this route for approx 2 years to this point and at least 5 staff that are behind me in seniority are still working same routes today that they signed for on this occasion. 11/4/24 arrived in and was given new employee will to train on route for when im off on parents leave, he was with me for four days training. on the 17th i was told that will new employee would be taking over route for forseeable future. i was absent for following two days due to been stressed over being penalised over applying for parents leave. Hence looking for first parents leave application and return to work f i love my job and role in an post and i dont like going down this avenue of making a complaint but i feel im not been fairly treated over something im entitled to take regards Shane Fleming I was provided with supplemental documentary evidence in support of the Complainant’s case. No objection was raised to any of the materials relied upon by the Complainant in making his case. The evidence adduced by the Complainant was challenged as appropriate by the Respondent’s Representative. The Complainant alleges that he has been penalised for having exercised his entitlement to parent’s leave. Where it also became necessary, I explained how the Adjudication process operated with particular emphasis on the burden of proof which had to be attained by the Complainant in the first instance. The Complainant must establish facts which tend to disclose that there is a reasonable cause of action or that there appears to have been a contravention of a Statute or Statutes. Where I deemed it necessary, I made my own inquiries so as to better understand the facts of the case and in fulfilment of my duties as prescribed by Statute. |
Summary of Respondent’s Case:
The Respondent had full legal representation at this hearing. The Respondent entity was represented by a number of workplace witnesses including Jan Vaughan the HR Business Partner and Terry Meegan the Delivery Services Manager. The Respondent ultimately provided me with a consolidated submission as of the 20th of February 2026. I have additionally heard from a number of witnesses for the Respondent herein mentioned. On the second day of hearing the Respondent provided me (at my request) with some documentary evidence concerning the seniority of staff in the workplace. The Respondent asserted that this information is workplace sensitive, and I gave directions as to non-disclosure in respect of same. No objection was raised in connection with any of the documentary evidence relied upon by the Respondent in the course of making its case. All evidence was heard following an Affirmation. The Respondent witnesses were questioned by the Complainant representative. The Respondent rejects that there has been any penalisation of the Complainant, and maintains a compliance with the Parent’s Leave and Benefit Act 2019. The Respondent asked that I consider a portion of their submission as their position on this matter as follows: Regarding the 2019 Act and the 1998 Act 74. The Complainant has been subject to standardised and collectively-bargained rules regarding seniority and appointment to routes and other assignments. 75. The Complainant has not suffered any form of “downgrading” of his seniority or other less-favourable or detrimental treatment. 76. The Complainant has not identified a comparator who does not share his identified characteristic against whom he can make a case that he was treated less-favourably. 77. The Complainant manifestly fails to make a prima face case of discrimination or penalisation under the 2019 or 1998 Acts. 78. The Complainant is now attempting to engage in a scattergun approach to obtaining information from the Respondent which is speculative, excessive and intrusive, despite not having attempted to gather information in the ways it would have otherwise been entitled to do so, such as the use of the EE2 form as established by section 76 of the 1998 Act. 79. For these reasons, it is the respectful submission of the Respondent that the Complainant’s complaints under the 2019 Act and the 1998 Act must be found not well founded by the Adjudication Officer. Regarding the 1991 Act 80. The bulk of the payments which the Complainant complains of under the 1991 Act are outside the jurisdiction of the Adjudication Officer. 81. The remainder is exempted from the operation of section 5 of the 1991 Act because they are the repayment of an overpayment of wages. 82. For these reasons, it is the respectful submission of the Respondent that the Complainant’s complaint under the 1991 Act must be found not well-founded by the Adjudication Officer. It should be noted that the Complainant has brought separate proceedings under the Employment Equality Acts and the Payment of Wages Act. These complaints are gathered together under Adjudication File no. 59862. Both of these Adjudication Files were heard at the same time. Where I deemed it necessary, I made my own inquiries so as to better understand the facts of the case and in fulfilment of my duties as prescribed by Statute. |
Findings and Conclusions:
I have carefully considered the evidence adduced by the parties herein in the course of two days of evidence. The Complainant commenced employment with the Respondent on 10 April 2021 as a Postal Operative at the Dublin 18 Delivery Service Unit (DSU) which I understand is in and around the Foxrock area. In accordance with the Respondent’s policy, the Complainant’s employment was made permanent two years later, on the 12 June 2023. The Complainant was employed under a contract of employment dated and signed by the Complainant and Mr Terry Meegan, the Complainant’s line manager, on behalf of the Respondent, on 12 October 2023. This has been opened to me, and I note that this contract of employment expressly states at paragraph 1 that “You will be required to be flexible in this position and to undertake such other work as may reasonably be assigned to you by the Company from time to time.” This is reiterated at paragraph 3 of the contract which provides: “You will be required to perform any duties as may be reasonably be assigned from time to time by the Company. You are likely for all or most of your employment with the Company to be at DO 18 but shall undertake such travelling within Ireland as may be reasonably required of you for the fulfilment of your duties.” Postal Operatives deliver the post to residential and commercial premises for the Respondent postal service. The Complainant noted that even though he only started in 2021 he has moved up in seniority and that there are up to 19 operatives behind him now on the seniority list. The Complainant stated that he is now assigned to Dublin 18 where he does 5 to 6 days a week from 6am to 2pm. He states that this particularly suited him with small children in his house. The Complainant explained that there are up to 34 fixed routes operating out of Dublin 18 depot. Each of these routes seems to have one person assigned to it. There are additionally up to 7 leave reserves who cover all annual and other protected leave as well as unexpected sick leave or force Majeure leave as it arises. There are also split shifts, Office roles and Midnight (night sorting) shifts across this depot. I can well see that working an assigned route creates a good work life balance and the Complainant had worked route no. 26 for some 2.5 years before the issues which gave rise to this complaint herein arose. This regular route had given him visibility on where he needed to be and allowed him the afternoons to be with his children in the family home. He said if an operative had no assigned route, then each week would be different with split shifts and late shifts and general unpredictability. The Complainant noted that he hoped to be Health and Safety Officer with his Trade Union. The Complainant had already availed of Parent’s leave on two separate occasions. Once for two weeks in May of 2024 and again for two weeks in September of 2024. He had received social welfare payments for these periods of time. In early 2025 the Complainant applied to his Line Manager TM for another tranche of parent’s leave to commence in March 2025. TM gave evidence that it was just not feasible to give the parent’s leave at that time. TM was understaffed and dealing with significant absenteeism and time marked off which situation was not anticipated to improve in March – a seemingly notoriously difficult month. The official reason given was Dates requested not available. I note TM suggested the Complainant might take May dates, but these did not suit the Complainant. The Complainant re-applied for parent’s leave in May of 2025 for leave to take place over June and July 2025. This was approved on the 14th of May 2025. As I understand it, this second application was dealt with through the HR department. The Respondent evidence is that the Employer wanted not to refuse a second application for a legitimate statutory leave, and TM actively engaged with the HR department to source a new recruit to cover the Complainant in his absence. The Complainant was informed that his leave had been approved and that he needed to train up his own replacement to take over his shift. The Complainant was happy to do this, though was surprised that as soon as the new recruit (CM) was trained up and ready to take over route no 26 he was sent out to cover it and the Complainant was placed on the leave reservist list. A leave reserve member of staff is a staff member that I previously noted is required to cover all annual and other protected leave as well as unexpected sick leave or force Majeure leave as it arises. I accept that this role is much more unpredictable. The Complainant saw this as a downgrade in his role and therefore a form of penalisation or punishment for having had the temerity to ask for Parent’s leave. The Complainant has also made the case that the actions of the Employer amounts to the Complainant being discriminated against on the grounds of his family status. There is no doubt that there is a quite complex system of seniority which applies in this workplace. Seniority accrues with time. It was in the interests of trying to fully explain this system to me that the Respondent HR witness provided both the Complainant and me with some sensitive information concerning the rankings of the Complainant as against his colleagues. In considering this information I am satisfied that the Complainant may not be as senior as he had thought that he was. An Post is adamant that it operates a city-wide Seniority recognition programme and the list includes up to 1300 or 1400 persons. The Complainant is simply not senior enough to be able to assert an entitlement to many of the more sought-after routes such as the one he had been operating when he took this latest tranche of leave. The Complainant confirmed in evidence that he knew that the Route 26 which he had been working had not been assigned to him permanently and was in fact the route of a Mr. SR who was out on long term sick leave. Interestingly, SR (who ranks senior to the Complainant) had applied for and been assigned to this route even though he was out on sick leave and this I think demonstrates just how impactful the seniority issue is in this workplace. The Complainant accepts that the Employer retains an entitlement to assign him duties as might best fit the demands of the company but maintained that he had long since surpassed the rank of leave reserve employee. The Complainant says that it was his own replacement CM who flagged with the Complainant that CM was intended to be allowed to stay on route 26 indefinitely (or until such time as Mr SR came back to claim it) including after the Complainant returned. The Complainant’s Manager TM confirmed that this was the plan. The Complainant was very upset and flagged it with his Union representative but gained no traction. Seemingly nobody else accepted that the Complainant returning to the leave reserve list was a demotion. The Complainant believed it was and explained that he had not been a leave reservist since 2023. In the course of the hearing, the Complainant struggled to accept that he was as far down the seniority list as he was. He understands that each of the 34 established routes has one person assigned to them. However, at any given time any one of the 34 route owners might be elsewhere. There might be long term illness, career breaks, extended leave or secondment to another depot. Thereafter each of the routes has to be backfilled - as in the case of the Complainant backfilling the route owned by Mr SR. A temporary placement does not give ownership rights however as any route that comes fully free will get assigned to whomsoever has the desire and seniority to take it. This is the seniority list across 1300 persons in which the Complainant is currently numbered at 1011 (as of October 2025). Within his own depot the Complainant believes he is ranked at about 34 but this does not necessarily secure him his own route and the Complainant confirmed that some routes (of the 34 available) he would not want in any event. Also, the document presented by the Respondent tends to suggest he is ranked about 36 in seniority. The Complainant did concede that management do try and facilitate everyone as far as is practicable but is bound by the seniority criteria when it comes to doling out of schedules. The Respondent explained that these issues are collectively agreed with representatives of the recognised trade union, the Communication Workers Union (CWU). The Respondent and the CWU collectively bargain to set agreed protocols for the seniority-based route allocation process. A Postal Operative’s preference for allocation to a particular route is based on a duty competition which is centrally administered across the city of Dublin and is allocated on the basis of seniority. This competition seemingly runs once a year. The “Collection & Delivery Work Practice Change Agreement” between An Post and The Communication Workers’ Union, dated 16 January 2006 was relied upon in this regard. I was in particular directed to the section concerning the Filling of Postal Operative Positions in which the process of a duty competition is used to fill roles within an office. These competitions are held as and when required and take a lot of localised work. This system is more sporadic. I understand that annual leave is also rewarded on the basis of seniority. Longer serving Employees get their first preference first. The Complainant is adamant that people behind him on seniority have moved up ahead of him in terms of where they are now being recognised by Management. However, I have no evidence that anyone has been given a role that he (the Complainant) wanted and where the recipient has less time served with the Employer. If people look like they are ahead of the Complainant in ranking then that is simply because of the way they have been inserted by management – to cover secondment, career breaks and long-term illness – and nothing else. Management have the discretion to fill any such role as they see fit. This was precisely how the Complainant first came to take on route 26. It was put to the Complainant that when he was assigned route 26, he was taken off the leave reservists panel to go there, and it was a local management decision which placed him there. He knew or should have known, says management, that this was a pro term or temporary placement. His return to the leave reserve panel cannot therefore have been so much of a surprise to him – say his Employer. It was put to the Complainant that in the course of the most recent vacant duties competition the Complainant had initially only applied for one duty, that of route 26 which he knew was already assigned elsewhere. He was persuaded by TM to apply for more and put down another six. None of these was assigned to him. I would accept that the placement of individuals seems confusing and that quite often routes are not worked by the persons assigned to them, so that replacements are drafted in and often there might even be a replacement of a replacement – indeed the Complainant (himself a replacement for Mr.SR) trained in his replacement - CM. The Complainant suggested that the process had the look of management indiscriminately assigning routes outside of the purported guidelines. This assertion was not borne out in the evidence adduced. The HR business partner JV gave evidence on behalf of the Respondent. She stated there was upwards of 1450 staff spread out among 23 delivery service units. Each unit has many duties and every year there is Dublin wide competition for placement into vacant duties which are advertised across all units. The company-wide Operations Manager deals with this process. Between the annual competitions, vacancies are filled by local management and all postal operatives having a permanent Contract of Employment can apply. JV stated the process is tedious but fair as the criteria are known to be seniority and eligibility. JV also explained that each unit has to have a sufficient number of leave reserve positions so that there is always sufficient cover and there is no question of overtime having to be paid in a unit. The point is that any operative given a permanent route might fall ill or be otherwise unavailable and management have the discretion to place anyone else into the role. They can call on other assigned operative s or one of the 7 vacancy guys in the depot. JV confirmed that she was the member of staff with whom the Complainant’s line Manager consulted when there was a request to get someone on site in a hurry to fill the vacancy being created by the Complainant going on leave. She was not clear on why this replacement was placed on the Complainant’s route as soon as he was trained up, with the Complainant being assigned the role of leave reservist for the balance of his time prior to taking the protected leave. JV confirmed that the seniority list is not generally shared with the staff and only the Operations Manager has a need to see this list at the time of the duty competition. Seniority is calculated on the basis of service and the period prior to being made permanent is included as is any protected leave period. JV confirmed that any queries relating to seniority are usually referred to her through the Union representatives. JV confirmed that an Post actively supports parent leave applications. It’s perceived to be a part of the workplace ethos, and there are strong anti-discrimination policies concerning any leave relating to being a parent. The delivery service Manager also gave evidence as the Complainant’s line Manager (TM). He says he has no problem with the Complainant and appreciates his length of service as there is a high turnover of staff herein. Also, he said he might have up to 20% of staff out on one leave or another at any given time. He manages this with his leave reserve staff who are invaluable to the process. He tries not to place staff on duties where they have no training or limited training. People expect their post to arrive, and he is constantly moving staff around to make sure each day is covered. He has regular staff meetings to get feedback and will shift staff around to facilitate them as far as is practicable, but his primary concern has to be getting the job done. He confirmed he only really references the seniority list when it comes to the duty competition, assigning pro term posts and where there are annual leave clashes. TM rejects any suggestion that he was not happy to allow the Complainant to exercise his entitlement to parent’s leave. In fact, he says that he often allows the Operatives to run their parents leave up against annual leave to create extended breaks. The Complainant had availed of this. TM confirmed that Mach 2025 was the first time he had refused Parent’s leave being sought by the Complainant. He had suggested alternative May dates which were not availed of. Thereafter when the Complainant asked in May he says he wanted to facilitate this, and this was why he went to HR and looked for an extra member of staff. As it happens, TM says he subsequently became aware of the fact that the actual owner of route 26 Mr. SR had communicated an intention to return to the workplace in the near future post injury. He knew that there was therefore to be a displacement of the Complainant in any event. This witness gave evidence that once the training of the new recruit CM had been completed, he allowed CM take over the route to work alongside SR as he rehabilitated into the workplace. The established practise is that when someone is trained up on a new duty they automatically work that duty for a minimum of one month. Had the Complainant not been exercising parent’s leave entitlements I assume it would have been the Complainant who worked alongside SR coming back to his route. I understand that the Complainant took some annual leave before his parent’s leave which ran from 23rd of June to the 27th of July 2025. TM confirmed that as SR had returned to the workplace by the 27th of July 2025, the Complainant’s pro term assignment to the route 26 was over and it was in these circumstances that he consider the Complainant (due to return on 27th of July 2025) to have reverted to the Leave reserve position from which he had been plucked before his route 26 assignment. On the 28th of July 2025 the Complainant was put on a 6 to 2 delivery on route 25 and was, I understand, covering annual leave in this role on that day. The Complainant went home sick on the 28th of July having consulted with his Union. The Complainant has not returned to the workplace since that date nine months ago. TM considered the comparators provided by the Complainant and whom the Complainant says were not treated less favourably by reason of their family status. Two of the proposed comparators are also leave reservists PB and LS and the third AN had been assigned a duty in a competition that the Complainant had not entered. TM rejected categorically that he had given others preferential treatment over the Complainant. In fact, he says that the early morning shifts are the coveted ones in this workplace, and the Complainant had already been allowed to do two to three years of early morning shifts. The Complainant was concerned that even in the reserve list he was recorded as number 5 of 7 when considering his seniority he should have been top of the list. TM stated that the numbering is not based on seniority, and nothing should be read into that placement. Leave reserve is also a duty and would form part of the annual duty competition – some people want to be a leave reservist. I understand why the Complainant was right to raise the issue of retaining his seniority on the leave reserve panel. If he is the most senior, he should be ranked as such, especially in a workplace that sets such store by seniority and ranking. It may be a question of optics but important to the individual. On balance I am not satisfied that the Complainant was penalised for having exercised his right to take parent’s leave. The Complainant sought his leave, and he was granted it. The Respondent went into significant detail to explain how this workplace operates, and I am satisfied that whilst working in this workplace, the Complainant generally understood the idiosyncrasies associated with the reliance placed on seniority across 1400 staff together with the web of confusion created by the need to fill and backfill workplace gaps as they arise. The Complainant knew he was on a duty that would not be his long-term. He knew he would eventually have to be placed elsewhere. The fact that this inevitable change dovetailed with his period out of the workplace on protected leave is simply a piece of unfortunate timing. The Complainant in the circumstances has not been able to establish that the Employer has imposed an unfavourable change in the terms or conditions of employment of the employee. The issue raised in the complaint form concerning Data Access Requests are beyond my remit, and I offer no opinion in relation to same. In addition to the foregoing the Complainant has raised a concern under the Payment of Wages Act. The Complainant says that when he had taken his first block of parent’s leave the Employer had mistakenly paid him his full salary. The Complainant accepted that the money needed to be paid back and agreed to small instalments being made over time. He agreed to pay €10.00 per week. However, the Employer took far greater weekly sums from his salary causing surprise and then financial hardship. The Complainant had not given permission for this action. Whilst JV was not directly involved in the repayment issue, she did opine that the mix up seems to have been a question of whether the Complainant wanted to return €10.00 per week and management though he meant 10 hours per week. One way or another the money had to be recovered. JV could not confirm what was and what was not made known to him in this regard. |
Decision:
Section 41 of the Workplace Relations Act 2015 requires that I make a decision in relation to the dispute in accordance with the relevant redress provisions under Schedule 6 of that Act.
Complaint seeking adjudication by the Workplace Relations Commission under Section 23 of the Parent’s Leave and Benefit Act 2019 CA-00072510-001 – The complaint herein is not well founded and in the circumstances, I make no direction to the parties to the dispute. |
Dated: 8th of June 2026.
Workplace Relations Commission Adjudication Officer: Penelope McGrath
Key Words:
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