ADJUDICATION OFFICER DECISION
Adjudication Reference: ADJ-00058220
Parties:
| Complainant | Respondent |
Parties | Thomas Gaffney | Marks And Spencer (Ireland) Limited |
Representatives | Did not appear and was not represented | Judy McNamara IBEC |
Complaint(s):
Act | Complaint/Dispute Reference No. | Date of Receipt |
Complaint seeking adjudication by the Workplace Relations Commission under Section 8 of the Unfair Dismissals Act, 1977 | CA-00070793-001 | 14/04/2025 |
Complaint seeking adjudication by the Workplace Relations Commission under section 6 of the Payment of Wages Act, 1991 | CA-00070793-002 | 14/04/2025 |
Date of Adjudication Hearing: 02/07/2026
Workplace Relations Commission Adjudication Officer: Dónal Moore, BL
Procedure:
In accordance with Section 41 of the Workplace Relations Act 2015 and Section 8 of the Unfair Dismissals Acts, following the referral of the complaint to me by the Director General, I inquired into the complaints and afforded the attending parties an opportunity to be heard by me and to present any evidence relevant to the complaint.
I have carefully considered all of the evidence, both written and oral, and have noted the respective positions of the parties. I am not required to provide a line-by-line analysis of every submission made or to address every argument advanced. I am guided by the reasoning in Faulkner v Minister for Industry and Commerce [1997] E.L.R. 107, wherein it was held that administrative tribunals are not required to provide a minute analysis of the evidence and that broad reasons are sufficient. I am, however, required to set out the evidential material, which is fundamentally relevant to my decision, as outlined by MacMenamin J. in Nano Nagle School v Daly [2019] IESC 63.
The parties in attendance were advised of the decision in Zalewski v Adjudication Officer and Others and were informed that evidence would be heard under oath or affirmation and of the penalties attaching to perjury. The parties were further informed that they would be afforded an opportunity to cross-examine witnesses and that the hearing would be conducted in public. No objection was raised by any party, nor was any application made for the hearing to be held otherwise than in public.
The Complainant did not attend the hearing and was not represented.
The Respondent was represented by Ms Judy McNamara of IBEC and in attendance were Ms Scully (ER Business Partner) and Ms Moore (Store Manager) on both occasions. As it was not necessary to hear evidence, neither an oath nor an affirmation was administered.
At the originally scheduled hearing on 21 April 2026, the Complainant, Mr Gaffney, attended but his trade union official did not. Having waited 15 minutes without any appearance by, or explanation from, the representative, I asked the Complainant how he wished to proceed. The Complainant indicated that he wished to have the benefit of representation and, in those circumstances, I adjourned the hearing. An apology was subsequently received from the trade union official, who explained that he had been delayed at a Labour Court hearing. The matter was relisted for hearing on 2 July 2026.
On the 2nd of July, neither Complainant nor Representative attended. I waited 15 minutes and asked the Case Officer to call the missing party for which the call went unanswered. The call was returned later that day, and the trade union official was not on notice and was unaware of the hearing.
The Respondent made an application for me to dismiss the complaint, and I preferred to wait a suitable time in the event a reasonable explanation was made to me of the absences.
Having satisfied myself that all those in attendance had been afforded a full opportunity to make submissions and representations as they wished, and having made such enquiries as I considered appropriate, I was satisfied that there was no further evidence or submission to be received. I therefore formally closed the hearing.
Background:
The Complainant was employed by the Respondent as a Sales Adviser from 2007 until his dismissal in 2024. The dismissal followed a disciplinary process concerning alleged misuse of the Respondent's colleague discount scheme. The Complainant contends that the dismissal was unfair and that unlawful deductions were made from his wages. The Respondent disputes both claims. |
Summary of Complainant’s Case:
Did not appear and was not represented |
Summary of Respondent’s Case:
The Respondent submitted that, in light of the Complainant's failure to attend and prosecute his complaint, the matter should be dismissed. |
Findings and Conclusions:
Having adjourned the first hearing due to the non-appearance of the Complainant, the matter was relisted for a further hearing. On the new hearing date, the Respondent again attended and was accompanied by witnesses. There was no appearance by the Complainant, nor was there any indication that they would not be attending or that they were delayed. The Case Officer attempted to contact the Complainant by telephone but received no answer. I waited a further 15 minutes before opening the hearing and heard the Respondent's application that the complaint be dismissed. I reserved my position on that application pending the issuing of my decision, in the event that the Complainant had a reasonable explanation for their non-attendance. Later that day, the Complainant's representative contacted the Commission and stated that he had not been placed on notice of the hearing. Having reviewed the file, I am satisfied that notice of the hearing was sent to all parties by email on 12 May, enclosing a letter dated 11 May. I am not satisfied that a reasonable explanation has been provided for the Complainant's non-attendance at the second hearing. Accordingly, I find the complaint to be not well founded, and it is dismissed. |
Decision:
Section 41 of the Workplace Relations Act 2015 requires that I make a decision in relation to the complaint(s)/dispute(s) in accordance with the relevant redress provisions under Schedule 6 of that Act.
Section 8 of the Unfair Dismissals Acts, 1977 – 2015 requires that I make a decision in relation to the unfair dismissal claim consisting of a grant of redress in accordance with section 7 of the 1977 Act.
For the reasons set out above I find both complaints are not well-founded. |
Dated: 09/07/2026
Workplace Relations Commission Adjudication Officer Dónal Moore, BL
Key Words:
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