ADJUDICATION OFFICER DECISION
Adjudication Reference: ADJ-00050360 conjoined with ADJ 46672 and 49934
Parties:
| Complainant | Respondent |
Parties | Donie Foley | Kerry Creameries Ltd |
Representatives | Mr Paul Maier BL instructed by Kirwan McKeown James LLP Solicitors | Mr Ray Ryan BL instructed by Mason Hayes and Curran LLP |
Complaints:
Act | Complaint Reference No. | Date of Receipt |
Complaint seeking adjudication by the Workplace Relations Commission under Section 8 of the Unfair Dismissals Act, 1977 | CA-00061789-001 | 20/02/2024 |
Complaint seeking adjudication by the Workplace Relations Commission under Section 39 of the Redundancy Payments Act, 1967 | CA-00061789-002 | 23/02/2024 |
Date of Adjudication Hearing: 04/02/2025
Workplace Relations Commission Adjudication Officer: Patsy Doyle
Procedure:
In accordance Section 39 of the Redundancy Payments Acts 1967 - 2014 Section 8 of the Unfair Dismissals Acts, 1977 - 2015, following the referral of the complaints to me by the Director General, I inquired into the complaints and gave the parties an opportunity to be heard by me and to present to me any evidence relevant to the complaints.
Background:
On 20 February 2024, the Complainant submitted a claim for unfair dismissal against his former employer, Kerry Group PLC. The legal title of the company was altered on consent to Kerry Creameries Ltd. The employment commenced on 5 April 1988 and ran continuously until 31 December 2023 when the complainant was made redundant. He has not found any new work and has since engaged in further education in human resources. Mr. Foley has sought the remedy of Re-instatement |
Summary of Respondents’ Case:
CA-00061789-001 Claim for Unfair Dismissal The Respondent has disputed the claim for unfair dismissal and has outlined that Mr Foleys employment ended as a result of a corporate decision to conclude the outsourcing the business of milk tank driving to a third party. The Respondent argued that Mr Foley was dismissed through redundancy which constituted a permitted defence in the claim for unfair dismissal. The Respondent rejected that dismissal arose from the complainant having made protected disclosures and pointed to the gestation of the decision to conclude their direct employment of milk tank drivers from 2010. There was no causal connection between protected disclosures and dismissal. Mr Foley did not demonstrate detriment. Mc Grath Partnership v Monaghan PDD 162. Labour Court Solas v Patrick Wadee PD/18/9 endorsed the “but for test “applied in O’ Neill v Toni and Guy Blackrock ltd [2010] ELR 21 The majority of milk collection had been undertaken through an outsourced model for many years, and this was supplemented by the directly employed drivers with whom Mr Foley was aligned. The evolution of how milk collection was operated at the business was fully understood by the complainant who had witnessed redundancy programmes. Counsel outlined the background to the consultation process which commenced with an engagement with SIPTU which placed the cadre of seven drivers at risk of redundancy in the last week of October 2023. When a request to meet was denied the complainant and his colleagues were notified of being “at risk “of redundancy on an individual basis. On 3 November 2023, The Respondent hosted a consultation with the Complainant, who was represented by the Union. SIPTU sought to bolster the severance offered by addition of a number of add Ons: €7,500, back pay offered, but rejected for cooperating with recording breaks, an upskilling amount of €5,000. The Respondent flagged that the severance would be accompanied by a mandatory compromise agreement. On 9 November 2023, the parties re-engaged and consulted further on the rationale for redundancy. An action plan to issue individualised offers of severance followed. Both Legal and Union worlds collided after this as both representatives sought release of the details of severance on offer. This hampered progress while the mandated representative for the purposes of negotiating severance was clarified. This occurred during the first week of December 2023 and co incided with Mr Foleys bid to take an emergency case to the Labour Court on the precedential value pf LCR 19437. Senior Officers in SIPTU approached the company and sought that the redundancies were voluntary and incorporation of the lunch money. The Respondent was hesitant as “the issue of compulsory redundancy had never arisen before this, and it failed to see how offering voluntary redundancy would make any difference now when the positions were now confirmed as being redundant as of 31 December 2023.” This was met by a further bid to augment the exit arrangement by the Union who sought. “To extend the date of redundancy “on 15 December 2023 “Our members believe they now have no alternative but to ballot for both industrial action and strike action on the dispute of the company’s decision to terminate their employment by means of compulsory redundancy. We remain available to meet on this dispute and urge the company to agree to our request for an extension to the date of redundancy to give adequate time to engage on the matters in dispute “ The Respondent declined through Ms O Carroll and wrote to the complainant outlining that he would receive statutory redundancy, notice, annual leave on termination of employment and requested the truck be dropped back on 29 December 2023. On 28 December 2023, the Union wrote: “We write to inform and notify the company that SIPTU driver members employed by Kerry Group Agribusiness have voted unanimously in favour of industrial action and strike action by way of two separate secret ballots “ The strike was set for “9 am on January 17, 2024, and will take the form of a full withdrawal of labour with the placing of continuous pickets at the company’s premise …...until our dispute is resolved “ The dispute continued with a picket during January 2024. Both Management and Union attended the WRC Conciliation on 7 February 2024 “At this meeting, the Respondent offered each claimant the opportunity of continuing in employment but not as a driver as this role no longer existed. Each refused. However, this conciliation ended when SIPTU were made aware that each employee had filed their unfair dismissal claims having selected compensation as opposed to re-instatement as their preferred remedy clearly indicating that they did not want to return to work for the Respondent “ The Union stood back at that stage and the legal representation continued. It is the Respondent case that evidence adduced will prove that the Respondent is permitted to rely on the defence in Section 6(4) (c) of the Unfair dismissal Act. (4) Without prejudice to the generality of subsection (1) of this section, the dismissal of an employee shall be deemed, for the purposes of this Act, not to be an unfair dismissal, if it results wholly or mainly from one or more of the following: ……… (c) the redundancy of the employee, CA-00061789-002 Incomplete lump sum in redundancy The Respondent identified the 5 April start date in the complainant’s employment history and calculated the redundancy lump sum on that date, taking account of a break in service, disputed by the complainant. The Respondent confirmed that the complainant had not disputed the figure outside of this arena. Evidence of James OConnell. General Manager (Affirmation) Mr OConnell is 1 of 5 Senior Managers and General Manager of the Agri business. He transitioned from the ground up to Head of Quality in 2017 to full time in the present role since January 2022. Kerry Group employs 24,000 employees. However, the Company no longer employs drivers of milk collection. Historically, there were hundreds of staff drivers prior to the evolution of outsourcing from 2009. The Company objective moved to a targeted 24/7 model from 2001, with flexibility provided by hauliers. Costings were commenced in 2020, with flexibility for more contracted milk collection from March 2023. An earlier move in 2021 did not progress. Monies to fund a redundancy were sanctioned from the Kerry Group. On 16 August 2023, the company made the decision to outsource the milk collection service in full. Mr OConnell was aware that Mr foley had made a protected disclosure, but termination of his employment was not linked to this. On 26 October 2023, the news of redundancy for twenty people was shared with SIPTU, but the Union declined to attend a meeting. On 3 November 2023, the Union was notified at the Company office that following a review undertaken at the business, the model of milk driver was no longer viable at the business. This was a “commercial judgement” taken in the best interest of the company. This kicked off the 30-day consultation for redundancy. The Union wanted to know about recognition of allowances in calculation of redundancy. On 9 November 2023, Mr OConnell met with Mr Foley and his colleagues. “I told them I would facilitate contractor’s roles post redundancy, outside of the redundancy process. I asked them to come to me directly within 7 days as routes were being carved out for tender and uptake “ The Union discussed the meal allowance. Mr OConnell submitted that if Mr foley and his colleagues had expressed an interest in contractors, he would have facilitated that, if not likely their own routes, but not far away. He recalled announcing live company vacancies open to them in Factories Stores Fertiliser / feed In cross examination, Mr Maier explored the entity Kerry Agri Business as part of Kerry Agri business Trading ltd. He explained that Kerry Dairy Holding IRL sits on top of the legal entities. Mr Twomey ex operations and transport manager was no longer with the business. Mr Dillane as Transport Co Ordinator came to give evidence. He was unaware of just how many employees were associated with Kerry Creameries ltd. There were four pillars. Mr OConnell reaffirmed that the decision to outsource the milk tank drivers evolved from 2001 and had been followed by various redundancies. He decided the redundancies of 2023, which were not limited to drivers, but had a 2022 gestation. He confirmed that the company had not presented a specific report to staff to justify redundancies. He simply read out the announcement and had not anticipated ending up at the WRC. He denied this was a collective redundancy. It cost 1million euro. Mr OConnell described the model of 24/7 delivery and collection of milk via haulage contractors / owner drivers or sole traders through Service Level Agreement. The Company owns sixty tankers and routes are now optimised and efficient. He knew that Mr Foley was refusing to record breaks but had not discussed this with him. He did not accept the pattern relied on by the complainant as “he could take his breaks when and where he wanted “He was not limited to farm or factory. The tachograph provided a log on, log off mechanism. In addressing the claims under Organisation of working Time Act. 1997, Mr OConnell relied on the collective agreement grounding Mr foleys employment. He was aware that Mr Foley had raised the topic of his claim that he worked in excess of OWT in August 2023, but HR normally issued a written statement. In clarification, Mr OConnell confirmed that the strike relied by the complainant on was a Protest.
I asked Mr OConnell if the untapped ex-gratia redundancy quantum was still there, or whether it had been a one-way journey back to its source.? He replied “It may not be one way “ He confirmed that the fleet of trucks operated by Mr foley and his colleagues had been sold and were not available to Mr Foley. He was not aware of a staff handbook. Evidence of Ms Fiona OCarroll, Director of Human Resources Ms O Carroll is HR Director in Kerry Dairy Ireland and Kerry Ingredients Irl ltd since 2013. Her career has spanned over 30 years in human resources. The Human resource function has been restructured. Part of the HR function has been disbanded in UK and Ireland. HR administration is provided from Kuala Lumpur with senior aspects retained. She reports directly to CEO. Ms O Carroll recalled the 16 August 2023 meeting where a commercial decision was made by Mr OConnell to restructure more than twenty roles through redundancy. She agreed with the plan and confirmed that this conversation commenced in 2020. There was to be a reduction of seven employees in Agribusiness, the homogenous group of drivers (2 of whom rip) And five employees across the greater business. Ms O Carroll recalled Mr Foleys grievance submitted through the hub. It related to his being unable to take breaks. She referred to the SIPTU generated letter of April 2022 where a company offer on annual leave and pay for the seven drivers had been rejected in favour of awaiting the outcome of talks in Listowel. 1 a confirmation that contracted hours are in line with the average 48 hrs weekly in WTA/06/02, Collective Agreement. 2 hourly pay calculated on basic pay, sampling and gallonage allowances clarification. 3 clarifications on the hourly rate and its breakdown (what hours are flat rate, what (if any) hours are premium rate etc. 4 Clarification on Sunday pay within the agreement. 5 compensations for drivers who worked over and above contracted hours. 6 Agreement that working arrangements going forward will be 5 10 hr days in peak season with compensatory time off in off peak time. Compensation and overtime claimed. Ms O Carroll confirmed that she had responded on 23 May 2023. 1 she made an error on standby time when she classed it as an exclusionary measurement. 2 Annualised hours arrangements prevailed. 3 Sunday addressed in the 2005 agreement. 4 Rejected 5-day week. The announcement of redundancy followed in November, and a level of confusion followed over just who was representing the complainant. The first scheduled meeting of 31 October 2022 was not attended by SIPTU. Letters arrived from both Union and Solicitors. The 3 rd. November meeting was introduced as an Individual consultation, but the 5 drivers came as a group and were represented by their Union. They asked to keep their roles but were informed their jobs were gone. It became about “figures “after that and “heated meetings “followed. Offers were made on foot of LCR 19437 and the respondent responded to the Union on 13 December 2023 through Ms OCarroll “…. we note your reference to balloting your members for industrial action. While this is a matter for your members, we believe it unnecessary. However, before doing so it is important that hey fully understand as outlined 8in our correspondence to them that all ex gratia terms currently on offer will be forfeited on 31 December 2023 if we do not receive the signed redundancy agreements on the date specified i.e. on or before 14 December 22023.These amount will not be re-instated as they are only available to us until that date . Should this arise, your members will be paid their statutory redundancy and notice only. It is therefore important that they make this decision with this knowledge and with a full understanding of its consequences.” Ms OCarroll outlined that the waiver sought in the Agreement on leaving was “standard for Kerry “Mr Foley and his colleagues did not sign the redundancy agreement, and a Trade Dispute followed. She denied there was any issue with Mr Foleys complaint to the Inspectorate as collaboration had followed between HR and WRC “many times “. During cross examination, Ms O Carroll worked with Mr Maier to delineate the emphasis placed on bringing together of Dairy and nutritional Agribusiness. She confirmed she was the most senior human resource manager and had been directly involved in the restructuring programme from August 16, 2023. There were 7 driver redundancies inclusive of the transport manager. The issue in how milk collection was organised was under consideration since 2001. The final decision to exit milk collection was made on 16 August 2023 as one that was more cost effective in favour of external hauliers. Ms Carroll outlined that it was advantageous in terms of flexibility and cost and constituted an initiative engaged by all Dairy Processors over the past 10 years. The 4 Pillars are not companies. There are 9 legal entities in Kerry dairy Ireland of which her employer Kerry Ingredients Irl ltd was a subsidiary. In answer to who controlled OWT compliance, Ms OCarroll answered the Transport Manager, prior to his departure. Contracts are now in place for all employees. Ms OCarroll could not recall whether Mr foley had received his statement of terms and conditions but stated “I am sure he got something “and she felt sure that his terms and conditions could have been updated at his request. Ms O Carroll declared that Mr foley was an annualised hours employee paid the same throughout the year, similar to manufacturing at Charleville. The Agreements were not incorporated in a statement of terms and were expressed terms. The Union/ Management had not engaged further following the respondent letter of May 23, 2022. Ms OCarroll clarified that “stand by “consisted of “waiting for milk to go in and out “and it was working time at 72 minutes. Employees had access to “My Kerry “as an information tool. Ms O Carroll had some knowledge of compulsory redundancies but there were not a high number at the business. She confirmed that Mr foley was offered the option of becoming a contractor during consultation. She recalled the 18 December 2023 letter of termination of employment on 29 December 2023. Ms OCarroll wrote to SIPTU dated 5 January 2023 (sic) “….. compulsory redundancies have nothing to do with the issue at hand. Despite Kerry complying with the terms of a previous Labour Court recommendation which resulted in your members being offered generous ex gratia redundancy payments way above the current Kerry Policy, we are aware that your members rejected this offer as they believe their current case before the Workplace Relations Commission (WRC) concerning working time are of greater value to the amount offered. These cases are assigned a hearing date of 31 January 2024 by the WRC but have since been cancelled. “ The Respondent recognised the complainants appointed Solicitors “to focus on the resolution of this claim “pre the protest in Tralee. The Respondent had not hosted a localised procedural framework surrounding the myriads of claims from December 2022 as no request was made to process these complaints at base. In clarifications, Ms Ocarroll confirmed that Sunday had not been recognised for pay purposes historically. There was no push back from the Union on the error regarding the categorisation of stand by time in May 2022. Pay slips were sent electronically and a 2009 staff handbook was available within the business. This was submitted to the WRC on 13 May 2025. Ms O Carroll confirmed that a Protected Disclosure Policy was available at the business. The alternatives to redundancy were set in the alternative’s roles discussed at the early meeting with the Union. The business did not host a leaving party for Mr Foley or his colleagues.
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Summary of Complainants’ Case:
CA-00061789-001 Claim for Unfair dismissal On 20 February 2024, the Complainant lodged a complaint of unfair dismissal in respect of hi employment as a milk tank driver from 5 April 1988 to hi termination through redundancy on 31 December 2023. The claim was lodged on a stated 61-hour week and a nett pay of €900. The Complainant clarified this in later submissions as a n average weekly wage of €1,429.65. An issue has arisen about the complainant’s pattern of service 1988 -2023, which has not been resolved informally. Nothing turns on the fragmented PRSI records exhibited for the years 1988-1999 in relation to the rights of the complainant to pursue this case and I am satisfied that he has the requisite service. From records exhibited by the complainant, he joined the company pension scheme on July 1, 1995. An earlier claim for unfair dismissal CA—00061313--001, seeking compensation of 20 January2024 was withdrawn. The narrative of the complaint: I was dismissed following lodgement of a complaint to the WRC. He stated that Redundancy was the reason given for his dismissal. This has been clarified as complaints regarding working time. The claim was lodged against Kerry Group PLC. Following successive engagements at Case Management and intervention by Mr Chute CFO at Respondent business, the Parties agreed that Kerry Creameries ltd was the correct legal entity and the legal title was changed on consent. Counsel submitted Mr Foley had been unfairly dismissed from his employment as a Milk tank driver on 31 December 2023. He disputed the circumstances of redundancy and rejected the Respondents reliance on that defence as the hallmarks of “impersonality and change “consistent with a bone fides redundancy were missing in this case. The alleged redundancy was “riddled with personal criteria “up to and including Mr Foley being requested to sign a waiver / compromise agreement on concluding his employment. This required a withdrawal of all live complaints before the WRC. That was not acceptable to him. The Complainant has been a long-term employee and has a stated preference to return to his job as a Driver. He has not obtained new work. In the alternative, Counsel submitted that the Complainant, Mr Foley, had been penalised for making protected disclosures to the Director General of the WRC when he made his statutory complaints on working time and problems regarding a safe recording of this on 19 December 2022. He sought the maximum remedy of 260 weeks in relation to that contravention of the Unfair Dismissals Act. CA-00061789-002 Incomplete lump sum in redundancy The Complainant gave evidence that he worked continuously from 5 April 1998 to the date of his termination on 31 December 2023 and that his statutory lump sum had been wrongly calculated at €38, 808.00 and did not take account of his continuity. He sought a direction to amend this amount. Evidence of Mr Donie Foley, Complainant The Complainant combined his full-time job as a Milk tank driver with his role as a dairy farmer. He attended Agricultural college post leaving cert and commenced as a General Operative with the Respondent business in April 1988 working until, he was made redundant on 31 December 2023. He was paid weekly but did not have a statement of terms of employment. He told the hearing he was aware of his hourly rate of pay historically “through local vigilance” He had received double time for Sundays and undertook shift work. He engaged in a clock in system. In 1990, he moved to the Mill at Farran fore at Kerry Agribusiness. Here he began driving with his colleague, Séamus Cronin and obtained his truck licence. He worked in feed and began milk tank driving in 1992. He did not receive terms and conditions for his new role as a driver. He worked longer hours in 1992 and was paid overtime. Mr Foley outlined that he was a relief/ holiday driver across south and north Kerry. Hours were not recorded, but he was paid weekly with travel expenses. Mr foley confirmed that he was subsequently paid on the 2002 collective Agreement with a 2005/6 reference to 48 hrs. Mr Foley witnessed redundancies before securing his permanency as a driver, without a break in service and without any corresponding notification of employment related documents. He had not received a staff handbook. Mr Foley recalled the unfolding of the 2002 collective agreement through the then LRC, 66 hrs basic and 11 hrs work per day. He had been a shop steward and recalled being in the Great Southern Hotel early one morning, where the agreement referred to as the “Holy Grail “, the new agreement. . He understands that his future was secure through a permanent route in Dingle. “It is all in it! “Reference to 48 hrs was to follow. He presumed he was linked to Kerry Agribusiness and was not aware he was employed by Kerry Creameries ltd. He recalled service changes such as a digitalisation of tachographs in or around 2015/16, communicated by email, where breaks were deducted. The day was measured from. “Key on to key off “. and the company “got away with it “lack of adherence to the 48 hrs limit. Mr Foley learned of a preferential arrangement being offered to some salaried staff at Kerry Group in terms an extra 5 days, enhanced VHI and parental leave. He chased this with SIPTU, but the Labour Court determined that he was “hourly paid “ Mr Foley contended that he had been on salary from 1992. He was aware that annualised hours were in practice, but he was harassed to place the tachograph at rest as his line manager told him “There was plenty time to take breaks “However, he could not take breaks due to the 11-rest period. He had been in dispute from 2016. Mr Foley was aware of a helpful precedent on annualised hours in Charleville and as drivers were reducing in cadre, measures were put in place on revised gallonage. Mr foley submitted that the 2005 agreement confirmed that standby did not constitute working time. 27 weeks at 66 hrs. He was informed that any attempt to change salaries was deemed a cost increasing claim, which impeded progress. He had to await the completion of wage increases fixed by the Agreement before advancing his claim in 2021. In addressing his lack of opportunity to get a solid 15-minute break, he recalled that from 2015 onwards, his Transport Manager, Mr A, not present as a witness for either party, put him under pressure to record breaks. He exhibited an extract of 1 week but deferred to the company’s electronic records. Mr Foley confirmed that the respondent had wanted him to take breaks, but he never got in excess of 10 mins together and never the 30 minutes. He was not paid for additional hours worked. His home life suffered from these restrictions as he left home early and the enhanced hours meant that he missed social engagements and was frequently tired. He acknowledged that air con was a more recent addition in the truck. He clarified that there was a local TOIL arrangement in response to the extended day, but no formal mechanism to go to things like the dentist. This remained unchanged up to his termination from the business. As Mr Foley sought to further categorise his claims, Mr Ryan BL called for “precision “ Mr Foley outlined that he was not paid a standalone Sunday rate, and he had been informed that this was built into his weekly pay. He was seeking payment for public holidays within the cognisable period. He submitted that he was always in the truck and there were two matrices. 1 put to rest. 2 rest by default He said he habitually highlighted that with his obligation to hook up tanker, wash the fittings, load up, sampling only 5 mins was available to avail of a break. He understood that breaks were exempt in the 2005 agreement, and he understood SI 817/2014 exempted rest breaks. By 2022, he had obtained legal advice, and he stopped recording his breaks. Mr foley recalled that new tankers with an upward adjustment of work output occurred during 2018. By May / June he was completing 6 loads over 3 days. He had not received any notification that his hours were increased. He outlined a typical day from 7 am, driving, collection, sample / wash, factory visits, (2 hrs) withhold ups of 40 mins. He referred to the supporting evidence which Michael Farrell would present on the intricacies of his work. Mr Foley linked his claim for payment of wages to the excess hours he worked over and above 48 hrs and referred to the accountant’s report. Some ambiguity arose on the actual of quantum claimed and Mr Maier BL submitted that there had been an ongoing underpayment from 19 December 2022. Mr Foley clarified his service as 4 April 1988 to 4 May 1992 without break in service. He accepted that he had been laid off during winter. He said that he had already spent a considerable amount of money on legal fees and this was the “People’s Court “He requested a way back to work. During cross examination, Mr Ryan acknowledged Mr Foleys extended tenure and familial link to the business. Mr Foley responded that he had a powerful sense of injustice and mistreatment. He accepted the circumstances had deviated from a voluntary redundancy climate and said: “We were fine for redundancy if it was put right “ He submitted that he was dissatisfied at being forced to withdraw the claims within this complaint and refused to sign a waiver. He explained that the respondent refusal to include the lunch money in the calculation of redundancy was a deal breaker and the quantum offered was insufficient for his financial objectives. He agreed that €209 k was the quantum rejected. Mr Foley disagreed that the impasse related to the quantum, but the hours of work. He recalled attending driving safety training annually, where the lesson on “accident “told him “We were on our own “ If he had accepted settlement on offer, then the issue of time management and adequate rest periods would remain unresolved at 80 hrs instead of 48hrs by the respondent. He felt strongly that this issue had the potential to harm his family or other families. In response to Mr Ryans question on payment of over time during early days at the factory and the Mill, Mr Foley agreed there was a time in lieu system. Mr Foley confirmed that in or around 2021 he responded to an email for salaried staff on VHI benefits. He outlined that he made an application as salaried staff, but there was no provision for a cost increasing claim and he was forced to await the conclusion of the wage agreement. In addressing the Grievance outcome letter of November 2021, Mr Foley placed the activity intensification to 2018, where driver numbers reduced where he worked 52 weeks of the year now with little time for breaks. He denied this was an Industrial Relations dispute and explained his grievance as he was fed up being intimidated around breaks and taking breaks. He was informed that he should turn off the tachograph for his breaks. He understood he was to take breaks in the factory. He stated that there was no way in the world that he worked under 48 hrs and on many days “he did not have a genuine break “outside of a 7–8-minute interval while pumps were fitted for washing. Mr Foley disagreed with Mr Ryan when he recalled not being obliged to take breaks when he referenced a Mr Michael Pender letter dated 3 February 2025 to the Irish Co-op Association. He was immune from disciplinary action because of the 48 hr regulations. Mr Foley argued that he should be paid for Saturday and Sunday work without express provision in the Agreement. He refuted any semblance of a genuine redundancy as while he had been offered a contractor role, he was the sitting driver, and he wished to remain. Mr Foley gave minimal evidence on loss and mitigation. He earned €5-10, 000 from his family farm. He is currently undertaking further training in human resources. In redirect, Mr foley in commenting on the quantum he left behind, he said that he had seen drivers be given more than that amount. He had an issue being forced to drop these complaints. The redundancy did not incorporate lunch money in the calculation. He reaffirmed working in excess of 48 hrs per weeks. He drove c 300 -400 kms per day and in referring to the tachograph said it recorded that he could not take a break. He stated that salary was mentioned on pay slip. He confirmed that he took an individual grievance to address hours and breaks through the IR pathway. He said he was not offered new work from the company as contractors took the jobs, and he contended that the company just washed their hands of the breaks and 48 hrs issue. In clarifications, Mr foley confirmed that he held a tachograph card, but did not have normal start and finish times. He is a small shareholder in the Kerry group. He had not received a staff handbook but had undertaken induction and training in the tachograph. He was unable to recall when he ceased recording breaks via tachograph. He maintained that the 2005 Agreement endured for 3 years. The Union had not submitted a clarification in LCR 22429 in 2021. He had applied the lunch money in paying for his lunch at the factory. He was not participant in any workplace accidents. There was no local agreement on overtime. He did not appeal the redundancy outside of attending the WRC in the aftermath of the 5 men protest in Tralee. There were no alternatives to redundancy discussed. In conclusion, Mr Maier re-emphasised that Mr Foley was wrongly cast as redundant when it was clear that the complainant was in an enduring dispute regarding his working conditions and stated concerns for road safety. He contended that his concerns had been wrongly turned against him causing his employer to wrongly dispose of him through a choreographed redundancy. His grievances and complaints were turned on him and the reality was he was unfairly dismissed. In conclusion, Counsel submitted that the Complainant had not processed a Protected Disclosure through the Policy referred to by Ms O Carroll and was relying on the complaints to the WRC as Protected Disclosures. I asked for details of loss and mitigation and received farm accounts without a statement of any earnings through new work post dismissal. He re-iterated that re-instatement was Mr Foleys objective as a just and equitable remedy. |
Findings and Conclusions:
I have been requested to reach a Decision in the claim for unfair dismissal and a claim for an incomplete payment in Redundancy lump sum.
In reaching my decisions, I have had regard for the written submissions and oral evidence adduced at hearing.
In the event of Mr Foleys claim for unfair dismissal being upheld, he has elected for the option of re-instatement at the Respondent business. When canvassed on this plea, the Respondent contends that there is simply no way back and the Adjudicator should look carefully at the sequence of events, where the severance payment on offer which comprised an inflated redundancy payment, was not vetoed in principle but failed to progress due to exclusion of the lunch money from the base calculations on quantum.
The Respondent has disputed that an animus existed between Mr Foley and the business which caused his dismissal through submission of protected disclosures.
It is noticeably clear to me that the Complainant has a clear floor plan to return to the business through law. He has not sourced new work and has returned to studying human resources. I understand his historical commitment to his position, and he is genuine in his disappointment at how his employment ended prematurely.
As I had stated previously, I had intended to have these nine linked Decisions completed by the end of June 2025. In my deliberations, post hearing, I required time to apply some extended consideration to the points both parties made at hearing. That is the reason for my delay.
Earlier this week, I was notified that the Complainant was seeking the three linked 9 Decisions. As the parties came to hearing legally represented, I returned this email to those sources.
However, I noted that Mr Foley seems to have returned to an earlier Union position which occurred in the aftermath of his dismissal, and one addressed through the WRC Conciliation and Adjudication service.
We are concerned by the delay as our statute of limitation for strike to get jobs back is limited to mid-October. looking forward to your reply
I responded saying I would issue the linked decisions in due course in line with the Parties / WRC Agreement for simultaneous release. I deserve that requested space.
I have also responded to a cumulative three Parliamentary Questions from Mr Foleys public representative. I restated the Agreement made by the Parties at hearing and refused to be rushed in my decision making.
Given that I received assurances from the Complainants nominated representatives that communication would issue from that source alone, I have found these extra -procedural approaches to be unusual of an independent decision maker.
The claims before me are made in law and decisions issued on how I believe the law is applied to the evidence and facts revealed by the parties.
WRC Adjudication on employment rights such as this case is a completely separate forum to WRC Adjudication / Conciliation / Mediation on IR matters.
This difference goes to the very epicentre of this claim for unfair dismissal.
I have already explained the right of appeal open to Mr Foley.
Claim:
For now, I want to consider the claim for unfair dismissal submitted on 20 February 2024, which has been rejected by the Respondent.
The Complainant has not found new work and has returned to study. He seeks re-instatement.
The Law on Dismissal is contained in the Unfair Dismissals Act, 1977, as amended.
Section 1 defines Dismissal as:
“Dismissal,” in relation to an employee, means—
- (a) the termination by his employer of the employee’s contract of employment with the employer, whether prior notice of the termination was or was not given to the employee,
Redundancy
“redundancy” means any of the matters referred to in paragraphs (a) to (e) of section 7 (2) of the Redundancy Payments Act, 1967, as amended by the Redundancy Payments Act, 1971;
Section 6(1) determines that substantial grounds much underpin a redundancy.
Unfair dismissal.
6.— (1) Subject to the provisions of this section, the dismissal of an employee shall be deemed, for the purposes of this Act, to be an unfair dismissal unless, having regard to all the circumstances, there were substantial grounds justifying the dismissal.
Section 6(2) (ba) places a dismissal “wholly or mainly “for protected disclosure reasons in a strict unfair dismissal category.
(2) Without prejudice to the generality of subsection (1) of this section, the dismissal of an employee shall be deemed, for the purposes of this Act, to be an unfair dismissal if it results wholly or mainly from one or more of the following:
(ba) the employee having made a protected disclosure,
Section 6(3) of the Act addresses the mechanisms surrounding the release of an employee through redundancy on how the process was conducted and whether it contravened an agreed procedure between Union/ Management
3) Without prejudice to the generality of subsection (1) of this section, if an employee was dismissed due to redundancy but the circumstances constituting the redundancy applied equally to one or more other employees in similar employment with the same employer who have not been dismissed, and either—
(a) the selection of that employee for dismissal resulted wholly or mainly from one or more of the matters specified in subsection (2) of this section or another matter that would not be a ground justifying dismissal, or
(b) he was selected for dismissal in contravention of a procedure (being a procedure that has been agreed upon by or on behalf of the employer and by the employee or a trade union, or an excepted body under the Trade Union Acts, 1941 and 1971, representing him or has been established by the custom and practice of the employment concerned) relating to redundancy and there were no special reasons justifying a departure from that procedure,
then the dismissal shall be deemed, for the purposes of this Act, to be an unfair dismissal.
Section 6(4) provides a defence to the Respondent.
4) Without prejudice to the generality of subsection (1) of this section, the dismissal of an employee shall be deemed, for the purposes of this Act, not to be an unfair dismissal, if it results wholly or mainly from one or more of the following:
- c) the redundancy of the employee, and
(d) the employee being unable to work or continue to work in the position which he held without contravention (by him or by his employer) of a duty or restriction imposed by or under any statute or instrument made under statute.
Section 6 (6) places the burden of proof on the Respondent to demonstrate that Dismissal occurred within the parameters of Section 6(4)
(6) In determining for the purposes of this Act whether the dismissal of an employee was an unfair dismissal or not, it shall be for the employer to show that the dismissal resulted wholly or mainly from one or more of the matters specified in subsection (4) of this section or that there were other substantial grounds justifying the dismissal.
Section 6(7) permits me to explore the reasonableness of the conduct of the Respondent in demonstrating that they acted reasonably.
(7) Without prejudice to the generality of subsection (1) of this section, in determining if a dismissal is an unfair dismissal, regard may be had, if the adjudication officer or the Labour Court], as the case may be, considers it appropriate to do so—
(a) to the reasonableness or otherwise of the conduct (whether by act or omission) of the employer in relation to the dismissal,
Before I consider the facts as raised in this aspect of the case, I would like to once more reflect on the collision of both worlds in this case. That of the Union and that of the legal representatives.
It is open to any employee to choose a representative to assist in workplace issues. It is advisable to bring an advocate to assist in raising cogent arguments on terms and conditions.
SI 146/2000 and Burns and Hartigan v Governor of Castlerea Prison [2009] 20 ELR 109
“Exceptional grounds necessary to permit legal representation “
I would deem it essential to be represented during a redundancy situation, which may be a once only event in most people’s lives, but it is extremely technical in form and content. It can be life changing and words spoken can be traumatic and enduring.
The Complainant was a working longtime member of SIPTU at the time that Redundancy was first mentioned to the Union in his case in October 2023.
By then he had lodged his workplace complaints to both the WRC Inspectorate and WRC Adjudication, 19 December 2022, where he was legally represented. He had augmented these in August 2023.
It is common case that SIPTU walked through the news of “at risk of “redundancy and the efforts to maximise the severance package with the Complainant during November 2023 to date of dismissal 31 December 2023 and beyond to January 17, 2024, at least. I have read the correspondence which strove to build a maximum pot for Mr Foley by hitting all the unrealised goals of the employment.
The Complainants legal team were awaiting a date for hearing of the employment rights complaints during this period but strangely intervened with correspondence on seeking clarification of quantum in the severance during November 2023- December 2023.
Two worlds collided at that point, causing the Respondent to pause pending a declaration on just who was speaking for whom. The Union emerged from that clarification up to and including execution of the January 2024 public picket in Tralee.
I listened to Mr Foley as told me that he had witnessed other Kerry group redundancies, where the pot was higher. I considered the 2002 Agreement which benefitted forty-one drivers. By 2006 Collective Agreement, this had fallen through attrition to twenty-two named drivers directly employed at the business.
By 2009 LCR 19437 introduced a Recommendation dated 20 January 2009.
“The Company’s proposals to rationalise the milk collection operations in co Kerry. Arising from the rationalisation plan the company proposed to reduce the number of milk assembly drivers from 20 to 8 and source out the work to independent hauliers with effect from 31 January 2009.”
1 voluntary severance 6 weeks per year of service inclusive of any statutory redundancy payments plus a lump sum of €7,500 for those drivers affected by the proposed rationalisation plan.
2 If insufficient uptake, LIFO
3 flexibilities for remnant workforce under 2002 agreement followed by a review after 12 months.
This is a clear undisputed account of a radical change era for drivers at the business 2002-2009 and beyond.
I heard extensive evidence from all presents at hearing that seismic change followed 2010 -2023 on how milk collection was undertaken, where tankers increased in size and tachographs were commissioned but not obligatory for drivers.
I heard the complainant when he said he was often held up in a wait queue in the factory settings which was an irritant for him.
Mr Foley demonstrated a restlessness regarding how he had been cast by the company as he contended that the pressure placed on him to take breaks was to mask a correct capturing of the annualised hours. He was defiant on being excluded from accessing enhanced benefits linked to salaried workers. Crucially, he had not sought a clarification from the Labour Court on that aspect of his dissent.
A Union claim on foot of LCR Rec 22429 in April / May 2022 had not left ground floor level and was awaiting feedback from an anomalous claim in Listowel.
I can see that Mr Foley was very much at a crossroads at where he fitted at the business.
The 2021 grievance read to me as a deep unease with his haulier colleague with whom he shared his “geographical area of responsibility “Mr Foley described himself as being “the sitting driver “. He also expressed a sense of unease on instructions issued by his line manager.
The grievance was not processed onwards within a dispute resolution framework and was left to fester as offers of mediation were not trialled.
The Respondent has certainly demonstrated through Mr Dillane’s evidence that a growing exasperation or indeed frustration had evolved regarding interpretation of how and where breaks should be taken and recorded. However, no disciplinary action commenced in 2022/2023 when Mr Foley, having taken legal advice ceased recording his breaks.
I heard Mr Dillane confirm release of working time records directly on Mr foleys request in 2021. This for me signalled a business-like exchange.
. The Complainant was in good standing at the business and without disciplinary sanction at the time of his dismissal. However, I accept he was vulnerable as one of the last remaining 7 drivers in Kerry LCR 22429. I also accept that he did not appreciate that.
He did have a period of sick leave during 2023.
However, against this multi-faceted background of change in numbers and operational units, I listened carefully as Mr Ryan challenged the complainant on his approach to the redundancy.
When the complainant indicated that “we (he Mr Cronin and Mr OConnor) were fine for redundancy, if it had been put right “it places this analysis right back into an IR world.
This is the complainant’s evidence for November – December 2023.
However, I have been asked to decide whether the complainant was unfairly dismissed through an alleged and choreographed redundancy.?
In Component Distributors (CD Ireland) ltd and Brigid Burns UDD 1854, the former Deputy Chair Caroline Jenkinson on behalf of the Labour Court explored the circumstances where a Credit Controller contested her dismissal when the company centralised the finance team north of the border from Dublin to Antrim, making her redundant Section 7(2) (a) of the Redundancy Payments Act 1967.
The Complainant had appealed the validity of her redundancy within the business but had not expanded on it. The appeal did not succeed.
The Court was satisfied that the complainant had been consulted on the redundancy, that she was provided with the rationale for redundancy and offered input in the process and an alternative. Legal representation or cross examination of management was not deemed necessary.
The Court was satisfied with the selection process adopted and accepted that the Dismissal was wholly redundancy connected and not unfair.
I gained some insight from Mr O’Connell’s evidence as he described that the Respondent no longer employed drivers of milk tanks, the change had its roots in 2001 on the direction of 24/7 milk collection. He gave a credible account on how the business had decided to close off directly employed drivers of milk tanks over a 3-year lead in period. I appreciate this was a behind doors discussion.
I accept his evidence that the Respondent had decided to outsource the remainder of the work done by the seven drivers and their manager on 16 August 2023. It may well have assisted if the respondent had exhibited those group minutes as had occurred in Burns, where twenty staff were placed at risk of redundancy as a commercial decision on restructuring.
I am satisfied that this sensitive information was shared by the respondent with the complainant’s union with a request to meet but this was deferred until November 3. At this meeting, I accept Mr O’Connell’s evidence that he simply read out the announcement, not thinking for a minute that he would be an eventual participant in WRC on the topic.
I am satisfied that this was an announcement of “at risk of redundancy “for the cadre of seven drivers and that message was understood by all.
While Ms Ocarroll was clear in her recollection that Mr foley asked to retain his job, he was informed that his job was gone, and it then became about figures with heated exchanges from that day forward.
I am satisfied that the Respondent made a commercial decision to conclude direct employment of milk tank drivers for what they described as the market norm of hauliers through service level agreement. I am satisfied that encompassed the seven drivers.
I accept Mr O Connells evidence that the complainant was offered an option to join the cadre of hauliers outside of the redundancy arrangements where he was to revert in 7 days. I also accept that Mr Foley was offered the option of redeployment as an employee to existing vacancies at the Respondent Factories, Stores, or fertiliser feeds but he did not engage on those options. This was disputed by Mr foley.
I accept that the complainant was not replaced in his role and his truck was sold.
I followed Ms O Carrolls evidence as she chronicled the IR negotiations which transpired before termination.
I can see that the Respondent understood that they had dug deep in resurrecting the historical Redundancy payment of 2009 in LCR 19437 which exceeded the 2023, 3.5 weeks norm. I find this was a two-stage process, voluntary uptake followed by LIFO. This placed the context as compulsory on round two and related to those proposals.
Crucially for me, this did not determine a collective agreement on how redundancies should be managed at the business.
I can see that the Union sought to “tweak the offer “in 2023. It was presented in a take it or leave it fashion and was required to be a full and final settlement which compromised the live employment rights cases. This was not palatable to the complainant and thus declined. I did ask Mr OConnell if this pot still existed in 2025? and was informed that there may be a possibility of this, but the complainant side did not respond to my scoping.
I have no idea why Mr Foleys plans to explore a clarification of the 2009 Labour Court IR Rec was not followed through.
I can see that the last apparent action of the Union, prior to dismissal was to notify of an escalation of the dispute to protest for leverage. This ended when the Complainant decided to proceed with his claims to the WRC Adjudication as is his right to do.
I must now move to explore.
1 Was there a genuine redundancy so as to establish substantial grounds for dismissal?
2 Was the method of selection fair?
3 Was the dismissal conducted in a fair and reasonable manner and within the band of reasonableness for a reasonable employer?
I want to preface my findings to refer to the seminal work on a shrouded redundancy in business. This account reflects an understanding of just how difficult redundancy can be for everyone involved.
JVC Europe ltd v Panisi [2011 IEHC] 279
JUDGMENT of Mr. Justice Charleton
- Redundancy can be a devastating blow. Where economic conditions are difficult, or where the employee who is let go has aged or is experiencing health difficulties, finding alternative employment may be impossible. Years of devotion to an employer count for nothing where technology overtakes the workforce, rendering the labour of those displaced unnecessary; where new methods of work are demanded from those who do not have the skills to respond; or where a product is rendered obsolete. All these are examples of genuine redundancy. As ordinarily understood, redundancy means that a worker is no longer needed. The legal definition, as stated in the legislation which I quote later, mirrors common comprehension. Because redundancy is inevitable if there is no work for workers to do and the workers cease to be needed, it is also lawful. The Redundancy Payments Act 1967, as amended, establishes a floor of rights in compensation for redundancy; circumscribes the use to which dismissal by reason of redundancy can be put; and provides for minimum payments for qualified employees who are subject to this misfortune. In circumstances of insolvency those payments can be met from the public purse.
- A contract of employment can involve both personal and impersonal interaction between employer and employee. Redundancy is not, however, a personal choice. It is, in essence, the external or internal economic or technological reorienting of an enterprise whereby the work of employees needs to be shed or to be carried out in an entirely different manner. As such, redundancy is entirely impersonal. Dismissal, on the other hand, is a decision targeted at an individual. Under the Unfair Dismissals Act 1977, as amended (*the Act of 1977*), the dismissal of an employee may only take place for substantial reasons that are fair. In effect, the contract of employment is protected in law, and it may only be repudiated by the employer for reasons which do not amount to an unfair dismissal. This requires the employer to show substantial grounds which justify the dismissal. The burden of proof, in that regard, is squarely placed upon the employer.
Panisi found that a “dismissal can be constructed and presented as a redundancy “shrouded by an identifiable “cloak.”
Charleton J. emphasised the need to look behind all the evidence in a case to arrive at an accurate finding in this exceedingly difficult area of employment law.
The burden of proof rests firmly on the Respondent in this case to prove the circumstances relied on in the defence of Section 6(4) (c).
The case of St Ledger and Frontline Distribution Ireland ltd [1995] ELR 160 sets a clear objective for a true redundancy.
That it should not be based on Mr Foley personally or his performance and it should reflect measurable and identifiable impersonality and change at the enterprise.
This case concerned a Warehouse Supervisor who was made redundant and replaced by a worker who the respondent contended was better trained.
The EAT held this was not a genuine redundancy as the statutory definition of redundancy had not been proved.
In the instant case, I have established that the redundancies which occurred on 31 December 2023 followed a company decision to finally cease the business model of directly employed drivers in favour of outsourcing via Service Level Agreement to match the 24/7 aim at milk collection. This had its seeds in 2002 and had manifested at the business at intervals from that year onwards. The Complainant did not complete night work.
Mr OConnor was the last direct hire in 1991. He was the Junior man amidst a series of sequential redundancies and retirements. I found a once off reference to proposals for redundancy or conversion in the 2002 Agreement not replicated later. This reflected a fallback position of employment continuance. Mr foley contended that this Agreement endured for 3 years, I find that it lingered on until 2023, but conversion was not explored by the complainant in December 2023.
I am satisfied that at risk of redundancy was the message presented to the Complainant /Union at the joint meetings on 3 and 9 November 2023.
Selection is a moot point as the entire cadre of remaining drivers and their line manager were placed at risk of redundancy.
I have resolved the conflict in evidence in terms of alternatives offered in favour of the respondent as I accept that the complainant was offered consideration of existing vacancies at the business that went untapped.
I also accept that the complainant was offered an opportunity to join the cadre of hauliers on a self-employed basis, albeit not in his own patch.
Consultation occurred, where the complainant was permitted input on his future inside the business, but elected to use that time to maximise the severance package without appealing the redundancy on validity grounds. I understand that and recognise that redundancy was foremost on his mind and wishing to do the best for him and his family.
The Respondent reached for the elevated terms of severance outside of the 3.5 weeks model (inclusive of statutory) to close the deal, incentivise acceptance and transition to the new model. It did not work, and a Dispute arose and was not resolved.
I would have liked to have seen a formal appeal process trialled here, but I have to accept that as the “two worlds “collided own more, the appeal took the form of an IR Dispute complete with protest.
Can the Respondents insistence on a compromise agreement which sought to compromise all live claims before the Respondent as a basis for withholding an ex-gratia payment be deemed unreasonable behaviour?
It is of note that all involved were professionally represented by their Union at that time. An opportunity for informed consent prevailed.
At the peril of repeating myself, once more this is where two worlds collided.
Mr Foley told the hearing; he would have accepted the redundancy if it had included a quantum on the lunch money. That for me equates with his plan to accept redundancy if the price was right and this action suggests proximity at least to acquiescence of his own dismissal.
I am at a loss to understanding whether it was the Union or the Legal advisors who intervened to halt the completion of the compromise Agreement as I don’t have supporting documentation to guide me in this , given it was not delineated in the Union memo of 15 December and later picked up in Ms O’Carroll’s correspondence of 5 January 2024 when she stated .
“… we are aware that your members rejected this offer as they believe that their current cases before the WRC concerning working time are of greater value to the amount offered. These cases were assigned a hearing date of 31 January 2024 by the WRC but have since been cancelled “
Ms O Carroll then moved to reach out to Mr Foley when she wrote on the same date and in the face of imminent protest:
“We have instructed our legal advisors to contact (complainant’s solicitors) to suggest ways in which this hearing can be accelerated such as agreeing a time frame to exchange submissions and to narrow down any other issues in dispute “
I found this a reasonable and pragmatic approach within 7 days of the termination.
However, I must now look at the circumstances to establish whether the dismissal was wholly or mainly connected to redundancy in the legal sense as set out in
Section 7 (2) of the Redundancy Payments Act 1967?
2) For the purposes of subsection (1), an employee who is dismissed shall be taken to be dismissed by reason of redundancy if or one or more reasons not related to the employee concerned] the dismissal is attributable wholly or mainly to—
(a) the fact that his employer has ceased, or intends to cease, to carry on the business for the purposes of which the employee was employed by him, or has ceased or intends to cease, to carry on that business in the place where the employee was so employed, or
(b) the fact that the requirements of that business for employees to carry out work of a particular kind in the place where he was so employed have ceased or diminished or are expected to cease or diminish, or
(c) the fact that his employer has decided to carry on the business with fewer or no employees, whether by requiring the work for which the employee had been employed (or had been doing before his dismissal) to be done by other employees or otherwise, or
(d) the fact that his employer has decided that the work for which the employee had been employed (or had been doing before his dismissal) should henceforward be done in a different manner for which the employee is not sufficiently qualified or trained, or
(e) the fact that his employer has decided that the work for which the employee had been employed (or had been doing before his dismissal) should henceforward be done by a person who is also capable of doing other work for which the employee is not sufficiently qualified or trained,
I find that by the time of the dismissal on 31 December 2023 , Section 7 ( 2) ( b ) and ( c) of the Redundancy Payments Act , 1967 had transpired at the business through complete erosion of the cadre of directly employed drivers and their manager present since the 1990s in favour of the total provision of service by hauliers, who operated in a different way . The business no longer required directly employed drivers.
This had an overture to elements of the Irish Ferries Dispute in 2005, albeit on a much smaller scale. This involved large scale redundancies in favour of agency replacement. This was an IR Dispute eventually settled with the assistance the States Industrial Relations bodies.
In my consideration of the evidence in this case, my attention was drawn to a 1998 claim for a redundancy payment by a John Blade and Kerry Co -operative Dairies ltd RP 93/98 at EAT.
Mr Blade was a delivery man when the respondent took over his employment. Subsequently, he received details of a planned restructuring which sought to redeploy him to Galway via a mobility clause, which he vetoed.
He was also offered severance.
It was the respondent case that the mobility clause should defeat and undermine any claim to Redundancy.
The EAT found that the need for the number of drivers the respondent previously had in Tuam area had ceased or diminished and the complainant’s job which had been phased out and ceased.
Ms Faherty held that this was the language of redundancy.
She went on to find that the issue of mobility could not become a defining issue when redundancy had clearly occurred and found that the complainant was correct in considering himself dismissed on the circumstances which were not defeated by a mobility clause as suitable alternative.
For my part, I can safely conclude that there had been some tension in the employment relationship between Mr Foley and the Respondent for many years. However, this did not expand to animus or any apparent an attempt to antagonise the complainant by making him redundant.
I understand that the complainant genuinely believes that his complaints to the WRC sealed his fate, however, he has not proved this in evidence.
Protected Disclosure:
I am not at one with the Complainant when he sought to frame his claim for unfair dismissal against a protected disclosure submission to the WRC on 19 December 2022.
There was no mention of this on the WRC complaint form, where the narrative referred to a complaint.
On that day he made one complaint regarding to WRC Inspection.
“My Employer is not keeping statutory records “He sought an investigation under the Organisation of Working time Act 1997.
On 5 April 2024, the WRC Inspectorate declared that records were maintained by a tachograph where the Road Safety Authority carried authority to inspect those records not WRC.
On 19 December 2022, four complaints were set out to WRC Adjudication (all addressed above)
I have no indication that the Complainant made a Protected disclosure in accordance with Section 5 of the Protected Disclosure Act 2014, as amended. (SI 510/2022)
- (1) For the purposes of this Act “protected disclosure” means, subject to subsection (6)]and sections 17 and 18, a disclosure of relevant information (whether before or after the date of the passing of this Act) made by a worker in the manner specified in section 6, 7, 7B,] 8, 9 or 10.
(2) For the purposes of this Act information is “relevant information” if—
(a) in the reasonable belief of the worker, it tends to show one or more relevant wrongdoings, and
(b) it came to the attention of the worker [in a work-related context].
The Complainant has submitted that the complaints raised constituted Protected Disclosures to Director General of WRC
I found no reportage through the company policy on Protected disclosures.
Given that Mr foley, as worker and shareholder had received a dossier of tachograph records 2021-2022 and had stopped recording rest time in his own case, it is safe to presume that he was in conflict with his employer.
I asked if these matters had been raised at shareholder meetings and there was no material evidence of this or a road safety authority report on compliance.
The complainant demonstrated an awareness of the role of the RSA in this regard.
I must conclude that these matters were interpersonal grievances exempted under section 5 A.
(5A) A matter concerning interpersonal grievances exclusively affecting a reporting person, namely, grievances about interpersonal conflicts between the reporting person and another worker, or a matter concerning a complaint by a reporting person to, or about, his or her employer which concerns the worker exclusively, shall not be a relevant wrongdoing for the purposes of this Act and may be dealt with through any agreed procedures applicable to such grievances or complaint to which the reporting person has access or such other procedures, provided in accordance with any rule of law or enactment (other than this Act), to which the reporting person has access.]
The tension between the Respondent and the complainant was more of incredulity at the complainants perceived defiance as articulated by Mr Dillane in his evidence than a targeted personalised attack.
I found the Respondent to be practical in respect of the employment rights complaints rather than combative or reactive as attributed to them by the Complainant.
The bigger picture confirms that the Respondent completed the planned concluding chapter in the devolution of direct employment of drivers by entire cadre cessation on 31 December 2023. This amounted to a redundancy in law.
The cadre has not been replaced. The new system has been evaluated and endorsed at the company. The trucks have been sold. Third party contractors became the market norm.
A genuine redundancy occurred in the complainant’s case, and he participated in the shaping of the final stages of that process without appealing the principle of redundancy in law, at least.
I understand that he sought to safeguard his and his family’s future by seeking to secure an optimal severance.
Consultation occurred with the Union, but Mr Foley did not engage on the alternatives offered in house prior to the redundancy.
I found that universal selection from a final remnant pool of seven drivers of all drivers for redundancy was ambitious but was not unreasonable. They were the last Drivers standing, the final curve of the ball.
I could not identify a contravention in an existing agreement on how redundancies should operate at the business. Conversion, a remnant of an earlier Agreement was not trialled as the Dispute went public and then boomeranged back into the quasi-judicial forum of this Tribunal, where it has remained .
I would have liked to have seen a separate and parallel process which prefaced the complaints to the WRC on 19 December 2022 onwards. However, I cannot accept that by seeking to conclude a compromise agreement with represented parties that the respondent behaved unreasonably in seeking to safeguard their business which two worlds collided.
I must conclude that some tensions and fault lines were visible in the staff relations between Mr foley and various aspects of the business at line manager, haulier and marking time, however, I have not found this to be a defining issue in the face of a redundancy situation.
I have found that the Respondent can rely on the defence that the complainant was dismissed mainly by redundancy in accordance with section 6(4) (c) of the Act.
He was not unfairly dismissed.
CA-00061789-002 Incomplete lump sum in redundancy
I have considered both parties positions on this case and I did try to get the parties to collaborate on seeking to resolve this informally, without success.
The Complainant seeks a shortfall of €4895.00 in a lump sum payment in statutory redundancy.
I secured the complainants PRSI records 1988 -2023. There is a clear fragmentation in paid contributions and reliance on credited contributions 1988 to 2000. The issue between the parties is flagged as 1990 to 1992.
I can see from the Redundancy Payments Act 1967 that section 19 describes a payment of lump sum.
Payment of lump sum by employer.
19.— (1) Upon the dismissal by reason of redundancy of an employee who is entitled under this Part to redundancy payment, or whereby virtue of section 12 an employee becomes entitled to redundancy payment, his employer shall pay to him an amount which is referred to in this Act as the lump sum.
(2) Schedule 3 shall apply in relation to the lump sum.
(3) The Minister may by order amend Schedule 3.
A payment has been made in accordance with Schedule 3.
Other payments to employees from Redundancy Fund.
32.[(1) When an employee claims that an employer is liable to pay to him a lump sum under section 19 and that—
(a) the employee has taken all reasonable steps (other than legal proceedings) to obtain the payment of the lump sum from the employer and the employer has refused or failed to pay it or has paid part of it and has refused or failed to pay the balance,
or
(b) the employer is insolvent and the whole or part of the lump sum remains unpaid, or
(c) the employer has died and neither probate of his will has, nor letters of administration in respect of his estate have, been granted, and the whole or part of the lump sum remains unpaid,
the employee may apply to the Minister for a payment under this section.
(2) If on an application under this section the Minister is satisfied that an employee is entitled to a lump sum under section 19 which remains unpaid either in whole or in part, the Minister shall pay to the employee out of the Social Insurance Fund so much of the lump sum as remains unpaid.
(3) Upon the payment by the Minister of a payment under this section all rights and remedies of the employee with respect to the lump sum concerned or, if the Minister has paid part of it, with respect to that part, shall thereupon stand transferred to and become vested in the Minister and any moneys recovered by the Minister by virtue of this subsection shall be paid into the Social Insurance Fund.
The Minister appoints Deciding Officers for the purposes of the Act.
Deciding officers.
37.—The Minister may appoint such and so many persons as he thinks proper to be deciding officers for the purposes of this Act, and every person so appointed shall hold office as a deciding officer during the pleasure of the Minister.
Decisions by deciding officers.
38.— (1) Subject to this Act and in accordance with any relevant regulations, every question arising—
(a) as to who is the employer of an employee,
F83[(b) in relation to the payment from the Social Insurance Fund of—
(i) rebates to employers under section 29,
(ii) lump sums to employees under section 32, or
(iii) payments to employees under section 32A (6) in respect of certain lay-off periods during the period referred to in section 32A(1)(c),
or]
(c) on such other matters arising under this Act as are prescribed,
shall be decided by a deciding officer.
The figures regarding statutory and ex gratia were tabled by the Respondent to the Complainant during December 2023. I have not been provided with a challenge to those figures prior to the instant complaint before the WRC. I would have expected the parties to engage on this much sooner, but perhaps it got lost in the Dispute that followed in January 2024? I understand that the sum was initiated by the respondent and the complainant did not make application for redundancy.
In this case , this claim is not live in the ordinary courts ( legal proceedings ) and I find that Section 32 of the Act should be activated in the first instance given the clear and detailed depository of records at DSP , that must be the domain of the Deciding Officer in the first instance .
I decline jurisdiction on this account.
Decision:
CA-00061789-001 Section 8 of the Unfair Dismissals Acts, 1977 – 2015 requires that I make a decision in relation to the unfair dismissal claim consisting of a grant of redress in accordance with section 7 of the 1977 Act. I have found that the complainant was not unfairly dismissed. CA-00061789-002 Section 39 of the Redundancy Payments Acts 1967 – 2012 requires that I make a decision in relation to the complaint in accordance with the relevant redress provisions under that Act. I decline jurisdiction and direct the Parties to proceed into a Deciding Officer accordance with Sections 32 and 38 of the Act. |
Dated: 1st September 2025
Workplace Relations Commission Adjudication Officer: Patsy Doyle
Key Words:
Claim for unfair dismissal. Incomplete lump sum on redundancy. |