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About the Reform Programme

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Welcome by Minister Richard Bruton

Richard Bruton5th April 2012

Richard Bruton, Minister for Jobs, Enterprise and Innovation, is pleased to welcome users to this website. Minister Bruton stated "This website replaces the websites of the five Workplace Relations Bodies (National Employment Rights Authority, Labour Relations Commission, Employment Appeals Tribunal, Labour Court and Equality Tribunal) and in line with my commitments under the Reform Programme, provides, for the first time, a single authoritative source of information on employment rights and industrial relations and associated services."

Minister Bruton is particularly pleased to announce that the new website also hosts a single, fully-searcheable database of published decisions and determinations of the relevant Workplace Relations Bodies. The Minister said that "Over 30,000 decisions are accessible on the new database which will be of much interest to users, stakeholders, practitioners and academics."

The launch of the new website also coincides with the 4th release of the Workplace Relations Complaint Form which was first introduced from January, 2012. The Minister said that "The new release, which is available on this website, incorporates a number of additional features and will now also allow complaints to be submitted electronically. Complaints to the Workplace Relations Bodies are already received and registered centrally, following the establishment of the Single Contact Portal - Workplace Relations Customer Services - and the e-Complaint facility will further enhance customer service and contribute to the achievement of enhanced and efficient service delivery.

The Minister added that "the content and design of the website, and the services and features hosted on the site, are intended to improve access to the State’s Workplace Relations Services. This is in line with the commitment in the Governments Public Service Reform Plan to place the needs of service users at the very core of public service delivery and to reduce the administrative burden involved in customer interaction with the State. The Programme for Government and the Public Service Reform Plan highlight Information and Communications Technologies (ICT) as key enablers to delivering improved public services. Implementation of the ICT elements of the Programme and the Reform Plan will ensure a strong focus on the customer and that better and more innovative use is made of technology to improve the customer experience."

Finally, this website will in due course become the website of the proposed Workplace Relations Commission and Labour Court. Further details on progress under the Reform Programme is available in the Related Links below.


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Registered Address: Department of Business, Enterprise and Innovation, O'Brien Road, Carlow, R93 E920